Terms & Conditions

Welcome to GreenAlfa.

By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions (“Terms”). Please read them carefully before using our site or engaging our services. If you do not agree with any part of these Terms, please refrain from using the website.

1. Introduction

These Terms & Conditions govern your use of GreenAlfa’s website, products, and services. Throughout the document, the terms “we,” “us,” and “our” refer to GreenAlfa, while “you” or “user” refers to the individual or organization accessing or using our website or services.

By continuing to use our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy, which forms an integral part of this agreement.

2. Use of Website

All information on this website is provided for general information and service awareness purposes only. We strive to keep all content accurate and up to date; however, GreenAlfa makes no warranty or guarantee regarding completeness, accuracy, or suitability for any specific purpose.

You agree not to:

• Use the website for any unlawful or prohibited activity;
• Interfere with or disrupt website functionality or security;
• Attempt to gain unauthorized access to any part of the website, systems, or networks.

Your use of any information or materials on this website is entirely at your own risk, and we shall not be liable for any damages arising from such use.

3. Intellectual Property Rights

All content available on this website, including but not limited to text, images, logos, graphics, icons, videos, and layout, is the exclusive intellectual property of GreenAlfa and protected under applicable copyright and trademark laws.

You may not reproduce, distribute, modify, transmit, or reuse any material from this website for commercial purposes without prior written consent from GreenAlfa.

4. Products and Services

Descriptions, specifications, and visuals of services and materials provided on our website are for reference purposes only and may change without prior notice.

GreenAlfa reserves the right to:

• Modify, suspend, or discontinue any part of our services;
• Update pricing, materials, or design standards as required;
• Decline service requests that violate our ethical or operational standards.

5. Payments and Refunds

All payments must be made as per the agreed quotation, proposal, or invoice terms. We accept various modes of payment as communicated at the time of transaction.

Refunds or exchanges are governed by our Exchange & Refund Policy, which states:

• Refunds are available only under approved conditions.
• Perishable goods (plants, trees, growing media) and services (installation, maintenance) are non-refundable.
• All return/exchange requests must be raised within 14 days of purchase.

For refund or exchange assistance, please contact us at info@greenalfa.in.

6. Limitation of Liability

While we ensure the highest quality standards, GreenAlfa shall not be held responsible for:

• Damages caused by natural events, heat stress, or climatic conditions;
• Improper maintenance, overwatering, or mishandling by the client;
• Delays due to factors beyond our control, such as supplier or logistic issues.

Under no circumstances shall GreenAlfa, its employees, or affiliates be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

7. Privacy and Data Security

Your personal information is handled with the utmost confidentiality and in accordance with our Privacy Policy. We collect and use personal data solely for communication, service fulfilment, and quality assurance purposes. By using our website, you consent to such data collection and processing.

You may request to access, update, or delete your personal information anytime by emailing info@greenalfa.in.

8. Third-Party Links

Our website may contain links to third-party websites for additional resources or references. These links are provided for convenience only. GreenAlfa has no control over and assumes no responsibility for the content, privacy practices, or reliability of any third-party sites.

9. Disclaimer

All materials and services on this website are provided “as is” and “as available”, without warranties of any kind, express or implied. We do not guarantee uninterrupted access, error-free functionality, or that the website is free from viruses or harmful components.

10. Indemnification

By using our website or services, you agree to indemnify and hold harmless GreenAlfa, its affiliates, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms;
• Your misuse of our website or services;
• Any breach of applicable laws or third-party rights.

11. Governing Law and Jurisdiction

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your City/State, India].

12. Modifications to Terms

GreenAlfa reserves the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our website following such modifications constitutes your acceptance of the revised Terms.

13. Contact Us

For any questions, clarifications, or legal concerns regarding these Terms & Conditions, please reach out to us at:

📧 info@greenalfa.in
🌐 www.greenalfa.in